Point blank, if the firmware is damaged enough even the most experienced hard drive repair company will not recover your data. What exactly is firmware on a hard drive and where is it located?įirmware on a hard drive is software that is actually written to the platters, and is responsible for many major functions of the hard drive including accessing the data, as well as reading and writing to the drive. One of these instances is when there is corrupt or damaged firmware. There are many instances when a hard drive fails, and the data recovery service must make repairs before the data can be recovered.
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